敺撣怠極雿撠獢蝞∠
銝閮
瘥隞嗅撣急獢賣臬獢隞亙虜閬撱璆凋蜓蝝Ｚ撌亦甈整獢箔嚗敺敺撣急亙撱憪隞餉單Ｗ斗捱箇嚗湧蝔嗆蝣箇韏琿蝯暺嚗瑕急扼嚗敺撣怠芸喲嚗舀Ｗ刻賢拚駁脣撠獢拚銝餃撐孵靘嚗瑕函寞扼踵迨嚗瘥隞嗅撣急獢嚗賣舐箏菟函寧脰急批極雿嚗撅砍獢
Ｙ嗆隞嗅撣急獢賣臬獢嚗暻潛箇泵撠獢蝞∠瘙嚗撠望敹閬∪PMI敹萎獢靘閮嚗亥銵嗡鈭箸抬敺撣怎嗥嗆敹閬箄靘雿霅嗡鈭箔蜓撘蛛嗉銝虫唾敺撣急鈭敹頨祈扛嚗閬芾芾霅銋蝢拙嚗撌乩閰脩望鈭撖西嚗撠望胯撠獢蝬舀游蝞∠撖西銋PMI敹蛛敺撣怨亥賢典典啁雁霅瑞嗡鈭箔甈抬撠曹賢桃啗◤交嗥嗡鈭箸蝯衣鞈閮嚗敹閬銝餃嗡鈭箸霅嚗撠望撠獢蝬蝛璆萎蜓銋PMI敹蛛敺撣恍嗆舐箇嗡鈭箸抵堆雿銝虫唾敺撣怠臭誨輻嗡鈭箸捱摰憒雿銵雿踵抬敺撣怎隞颱賢函嗡鈭箏隞餌嚗撠望胯撠獢蝬敹脣甈銋PMI敹嚗敺撣怎嗡鈭箇憪隞餉祥其漲嗅寞改頞箸迨撠寧銋芸潛嗡鈭箔拍嚗敺航賣舐怨瘛餉雲瘚芾祥鞈皞嚗撠望胯蝯銋PMI敹萸⊥迨蝔桃車嚗Ｖ撠獢蝞∠銋嚗芰嗡臬撣怨獢瘜冽銋鈭
隞乩箏撣怨獢撠獢蝞∠銋舀抒鈭撖虫嚗支鈭蝮質撘閫敹萎憭嚗靘批獢銝凋嚗鈭行嗚撘閫敹菜隞交釣望潭颲衣獢隞嗡誑撌亦剛降獢隞嗥箔蜓嚗隞乩喃誑撌亦剛降獢隞嗥箔嚗撠勗獢蝞∠敺撣怠典極蝔剛降獢隞嗡葉賊銋撘閫敹蛛雿蝪∟隞蝝對
鈭撌亦獢隞嗡蝡舐恣
蝔蝞∠撠澆極蝔獢隞嗆航喟粹閬望澆極蝔獢隞嗆憿樴憭扼撅亦蝔頛瘀璆凋蜓撱撣豢撌券蝝蝝甈橘隞亦靽撱皞摰撌伐靽曆蝙璆凋蜓賣拇亙敺撌乩抵憪雿輻冽嗥嗉嚗撌亦⊥鈭銋瘜閬Ｙ憭批ｇ鈭血惇撌亦撖血銋撣豢嚗撌亦憟蝝銝剝撣訾漲靽霈渡唾銋璇甈橘隞亙拙璆凋蜓唾撅撱嗅極嚗銝衣揣詨撌亦蝞∠鞎颯
甇歹∟撠璆凋蜓臬嚗憒雿臬末蝔蝞∠嚗隞仿踹憿憭臬箄皞穿芸惇閬閰梢粹銝銋格嚗舀渡冽蝔蝞∠銋撌亙瑁銵嚗靘憒摰瑼ａ蝔箸臬衣泵撖阡瑁銋瘜嚗銝衣潛曉Ｖ摰脣漲嚗單∪撠閬敺憓亥皞銋蝮桃瘜(crashing)舐梢摨霈雿菔銋敹恍頝脫(fasttracking)嚗撠ＸＷ蝔銋撌亦脣漲餈閬蝔嚗甇文喳惇拐
隞交∟頃蝞∠箔撖血銝撌亦憟蝝寥銋蝯虫拍車頛粹函憿嚗銝箏祕雿撖衣憟蝝(CR)嚗虫箸∪箏寞狡蝝(FP)撖虫撖衣憟蝝銋撌亦蝯蝞憿靽隞亙極蝔撖阡賭賊銋銝憟蝝蝝摰銋桀寡蝞銋箏寞狡蝝靽撱摰憟蝝蝝摰銋撌乩殷璆凋蜓臭銝箏梢砌憟蝝嚗方齒霈渲身閮蝑蝝憭嚗撌亦蝯蝞憿喟箏蝝蝝摰銋憿撠璆凋蜓閮嚗箏寞狡蝝敺隞交批嗅極蝔蝮賢寧嚗撠撱閮嗅鞎鞎砌誑箏憿摰撌乩蝭扳銋撌乩甇斤車憟蝝寞批函粹踹撌亦賢極蝔銝剖賊批捆潛剖瘀港蝙寡蝞梢砌
鈭血喳箏寞狡蝝隞嗡梧隡堆孵桀批停撌亦桃摰銝撘閮對喃蝝摰璆凋蜓撌亦憟蝝閰喟敦寧桀桀扳銋憿蝯虫嚗銝蝎曄閰脣極雿桀祕雿銋賊孵潛箔芣∟頃蝞∠銋蝬撽閮嚗蝝靽∪箏寞狡蝝(FP)嚗臬祕雿撖衣蝝(CR)嚗撠澆蝝嫣敶梢輸撣詨楊憭改憒蝝蝎嫣誑Ｚ函憸券芷脰嚗璆凋蜓憟賢箏寞狡蝝(FP)嚗撱憟賢祕雿撖衣蝝(CR)嚗刻瑁∟頃嚗撖行敹閬鈭蝣箄蝝桐閮寞孵嚗雿輸孵停Ｚ其憸券芾賭閮蝞隞交批塚敺踹敺蝥蝝准
銝撌亦獢隞嗡敺蝡舐恣
嗅極蝔獢隞嗥⊥蝡舐恣踹蝝剜嚗單航賡脣亙(negotiation)隞脰銋(arbitration)閮渲(litigation)蝔摨嚗甇斗Ｗ喲脣亙極蝔獢隞嗡敺蝡舐恣
撠澆撣怨閮嚗銝獢銝剖刻貊拙拿靽鈭綽憒嗡鈭箝撠鋆方臬臬箏瑟豢霅閮銋蝚砌寧望拙拿靽鈭箏澆獢銋瑟(甈)銝嚗撠澆獢蝯瘜其蝔摨(拍)鈭虫嚗甇斗敹閬脰拙拿靽鈭箄伐銝衣詨唳∪銝拙拿靽鈭箇恣蝑乓靘憒嗡鈭箏澆獢Ｘ擃摨行鈭行擃摨血拍嚗拙拿靽鈭箇恣蝑亙喳∪暺蝞∠(Manage Closely )鋆方撠澆獢擃摨行嚗雿銝舫暻潮瘜典獢蝯蝯嚗拙拿靽鈭箇恣蝑亙喳∪靽皛踵(Keep Satisfied)撠撠澆獢瑟敺殷雿撠澆獢蝯銋擃摨阡瘜剁拙拿靽鈭箇恣蝑亙喳∪蝥(Keep Informed)臬箏瑟豢霅閮銋蝚砌孵澆獢銝衣∟瑟嚗撣訾銝瘜典獢蝯蝯嚗拙拿靽鈭箇恣蝑亙喳∪(Monitor)
憟賜撠獢蝬梯祥80%冽嚗銋臭憟賜敺撣急敹暺瘜冽銋鈭嚗Ｗ銝皞撠鞊∴敹瘙研嗚撌亙瑞批鞈皞舐冽扯∪銝皞孵靘憒敺撣怨嗡鈭粹嚗憟賜皞孵臭皞(Interactive communication)嚗隞交霅啜餉店單閮舐孵靽憭鞈閮鈭斗嚗舐Ⅱ靽孵獢霅圈梯寞敺撣怨鋆方嚗銝砍∪典皞(Push communication)嚗隞交貊賣撠鞈閮喲蝯阡閬亙鈭鞈閮隞對舐Ⅱ靽鞈閮喲皞蝣箸扼唾亙撣怨撘璅靘鞈皞蝚砌嫣犖憯恍嚗望潭瘨鞈閮撠鞊∪誨嚗撣訾∪撘皞(Pull communication)嚗勗撣怨芾仿梯摨急亥摨恬隞交瑕獢敹閬銋鞈閮
撠蝯
撠獢蝞∠臭憭抒移瘛梁摮詨嚗賢銝撠獢靘銝憟航萄儐蝬哨隞亙拙獢蝬瑁嚗隞乩靽撠勗鈭箏瑟平撠獢蝞∠亥鈭方銋靘餉隤敹敺嚗芯隞敹閬蝜潛蝎暸莎隞交撠靘賢芸楛隞鈭箸靘甇Ｚ甜颯
雿嚗閰拇項, PMP
雿蝪∩嚗蝡啁憭批飛瘜敺摮貊頂瘜摮貊摮詨ㄚ嚗蝡啁憭批飛瘜敺摮貊頂鈭瘜蝯蝣拙ㄚ嚗撠瑟平銵鈭箏⊿蝑閰血撣恍潘曆遙瑟澆誨擉啣瘜敺鈭嚗曆遙瑟潭瘜敺鈭嚗瑟颲衣撌亦剛降獢隞塚108撟3敺PMP鞈